Downloading a license
Licenses are installed on a single server or on the master node of a job node or grid node setup.
To download and install a license:
- Log into the web client of the single server or master node as an administrative user.
- Under the Management (
) tab, open the Download License (
) tab.
Figure 2.4: License management is done under the Management tab. - Enter the Order ID supplied by QIAGEN into the Order ID field and click on the "Download and Install License..." button.
Please contact ts-bioinformatics@qiagen.com if you have not received an Order ID.
The CLC Server must be restarted for new license files to be loaded. You are offered the option to restart the CLC Server after downloading the license file. The server can be started later instead, for example if you wish to carry out multiple administrative tasks before restarting.
Information about restarting can be found in Starting and stopping the server.
If you are working on a system that does not have access to the external network, then please refer to Download a license on a non-networked machine.
Note: Each time a license is downloaded, a new file is created in the licenses folder under the CLC Server installation area. If you are upgrading an existing , delete the old file from this area before restarting.
Troubleshooting server licensing
When there is no existing license file for the CLC Server, or there is a license file that is not valid for the version being run, a warning message is shown (figure 2.5). In these cases, a license file needs to be downloaded.
When a valid license is present, the messages in yellow will not be present (figure 2.6). In this case, no further action to update the CLC Server license is needed. You can skip the next steps in this section.
Figure 2.5: A warning is shown in the web administrative login page for a single server or master node when no license is present for the CLC Server (left) and when a license for the CLC Server is present but is not valid for the version being run (right).
Figure 2.6: The web administrative interface login page for a single server or master node when a valid license for the CLC Server is present.
Subsections