Safe mode
When troubleshooting, it can on occasion be helpful to start the Workbench in safe mode. To do this, press and hold down the Shift key while the program starts up.
When starting in safe mode, user settings are deleted. User settings include information such as Side Panel settings, refresh tokens for QDI Licensing sessions, previously used settings, and so on. Important: Deleted user settings cannot be restored after this action is taken.
When the software is run in safe mode, some functionality will not be available. The Workbench must be restarted normally to gain full functionality again.
