Licensing server extensions

Licenses are installed on a single server or on the master node of a job node or grid node setup.

To download and install a license:

Please contact ts-bioinformatics@qiagen.com if you have not received an Order ID.

The CLC Server must be restarted for new license files to be loaded. You are offered the option to restart the CLC Server after downloading the license file. The server can be started later instead, for example if you wish to carry out multiple administrative tasks before restarting.

nformation about restarting can be found at https://resources.qiagenbioinformatics.com/manuals/clcserver/current/admin/index.php?manual=Starting_stopping_server.html.

If you are working on a system that does not have access to the external network, then please refer to https://resources.qiagenbioinformatics.com/manuals/clcserver/current/admin/index.php?manual=Download_static_license_on_non_networked_machine.html.

Note: Each time a license is downloaded, a new file is created in the licenses folder under the CLC Server installation area. If you are upgrading an existing , delete the old file from this area before restarting.