Analysis credits for RNA-seq Analysis Portal

To run the initial Align and count analysis in RNA-seq Analysis Portal you will need analysis credits.

You can add analysis credits to your account using either the lot number of your QIAseq RNA sample kit or an analysis credit code following the steps below. If you will be using a QIAseq RNA sample kit lot number, you can skip the step Purchase analysis credits.

  1. Purchase analysis credits. You can purchase analysis credits on https://geneglobe.qiagen.com/analyze/analysis-credits. Choose between GeneGlobe Analyze RNA-seq (12), or GeneGlobe Analyze RNA-seq (24). Once you have placed your order, you will receive an email with the analysis credit code.
  2. Redeem analysis credits. You can redeem analysis credits using a lot number from one of the supported QIAseq RNA sample kits or an analysis credit code at https://geneglobe.qiagen.com/analyze/analysis-credits/redeem-credits. For instructions on how to locate the lot number, see figure 2.

Image lotnumber
Figure 2: The lot number is on the label of your RNA sample kit box.

Your analysis credit balance and credit history is provided on the QIAGEN GeneGlobe Data Analysis Center dashboard.

Your analysis credit balance is also shown at the top, right side of the Analysis Portal page, described in the chapter Getting Started.

Credits for QIAGEN IPA users

When using RNA-seq Analysis Portal with a QIAGEN IPA user account you are using credits that are connected to your QIAGEN IPA license. The GeneGlobe credits are NOT available. should you run out of credits you need to contact the QDI sales representative or the Technical support team in your prefered way: https://digitalinsights.qiagen.com/technical-support/contact-support/.