• Product manuals

Browse the manual

• Introduction
  • General information
  • Intended use statement
  • Viewing product information
  • Viewing user manual
• System requirements
  • Hardware requirements
  • Operating system specific requirements
    • Linux and macOS
    • Windows
  • Cloud requirements
    • Support for automated sample submission
    • Expiry for presigned cloud transfer URLs
• User guide
  • Getting started
  • Logging in to QCI Secondary Analysis Connector
  • Managing secondary analysis workflows
  • Submitting samples for analysis
  • Monitoring sample analyses
    • Filtering sample analyses
    • Aborting analyses
    • Retrying failed analyses
    • Viewing analysis details
    • Viewing analysis results
  • Submitting results to QCI Interpret
  • Downloading results
  • Exporting results to cloud storage
  • Logging out of and closing QCI Secondary Analysis Connector
• Settings
  • Proxy settings
  • Cloud accounts
  • Status file settings
  • Upload settings
  • Download settings
  • Cloud export settings
• Analysis automation
  • Setting up automated sample submission
    • Starting and stopping automation
    • Configuring automation settings
  • Automation configuration concept definitions
    • Definition of sample completion
    • Definition of sample grouping
• Contacting support
  • Saving connector logs
  • Saving analysis logs
• Appendix
  • File browsers
  • Table views

Saving connector logs

If log files for the connector are requested by our support team, these can be saved by opening the help menu in the top right of the connector and clicking Contact QIAGEN support, clicking Save logs, and choosing a location in which to save an archive with the most recent connector logs.

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