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Browse the manual

• Introduction
  • General information
  • Intended use statement
  • Viewing product information
  • Viewing user manual
• System requirements
  • Hardware requirements
  • Operating system specific requirements
    • Linux and macOS
    • Windows
  • Cloud requirements
    • Support for automated sample submission
    • Expiry for presigned cloud transfer URLs
• User guide
  • Getting started
  • Logging in to QCI Secondary Analysis Connector
  • Managing secondary analysis workflows
  • Submitting samples for analysis
  • Monitoring sample analyses
    • Filtering sample analyses
    • Aborting analyses
    • Retrying failed analyses
    • Viewing analysis details
    • Viewing analysis results
  • Submitting results to QCI Interpret
  • Downloading results
  • Exporting results to cloud storage
  • Logging out of and closing QCI Secondary Analysis Connector
• Settings
  • Proxy settings
  • Cloud accounts
  • Status file settings
  • Upload settings
  • Download settings
  • Cloud export settings
• Analysis automation
  • Setting up automated sample submission
    • Starting and stopping automation
    • Configuring automation settings
  • Automation configuration concept definitions
    • Definition of sample completion
    • Definition of sample grouping
• Contacting support
  • Saving connector logs
  • Saving analysis logs
• Appendix
  • File browsers
  • Table views

Contacting support

The email address to our support team (ts-bioinformatics@qiagen.com) can be found by opening the help menu in the top right of the connector and clicking Contact QIAGEN support. Clicking the address will open up a new email with the address prefilled.

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Subsections

• Saving connector logs
• Saving analysis logs

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