Report program errors

CLC bio is doing everything possible to eliminate program errors. Nevertheless, some errors might have escaped our attention. If you discover an error in the program, you can use the Report a Program Error function in the Help menu of the program to report it. In the Report a Program Error dialog you are asked to write your e-mail address (optional). This is because we would like to be able to contact you for further information about the error or for helping you with the problem.

Note! No personal information is sent via the error report. Only the information which can be seen in the Program Error Submission Dialog is submitted.

You can also write an e-mail to support@clcbio.com. Remember to specify how the program error can be reproduced.

All errors will be treated seriously and with gratitude.

We appreciate your help.



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