Downloading a license
To obtain, install, and make use of license files for the CLC Server:
- Log into the web client of the single server or master node as an administrative user.
- Under the Management (
) tab, expand the Licensing (
) tab.
Figure 2.6: License files can be downloaded and installed under the Licensing section of the Management tab. - Expand the Download license file section, enter the Order ID supplied by QIAGEN into the Order ID field, and click "Download and install license".
- Expand the Licensing mechanism section. If "Use License files" is not already selected, select it and then click the Save button.
Please contact ts-bioinformatics@qiagen.com if you will be using license files but have not received an Order ID.
Note: Each time a license is downloaded, a new file is created in the licenses folder under the CLC Server installation area. If you are upgrading a license, delete the old license file.
The option to restart the CLC Server after downloading the license file will be presented. The server can be started later instead, for example if you wish to carry out multiple administrative tasks before restarting. The CLC Server must be restarted for licensing changes to take effect.
If you are working on a system that does not have access to the external network, then please refer to the information about downloading a static license on a non-networked machine.
Troubleshooting when working with license files
When there is no existing license file for the CLC Server, or there is a license file that is not valid for the version being run, a warning message is shown (figure 2.7). In these cases, a license file needs to be downloaded.
When a valid license file is present, the messages in yellow will not be present (figure 2.8). In this case, no further action is needed. The next steps in this section can be ignored.
Figure 2.7: A warning is shown in the web client login page for a single server or master node when no license is present for the CLC Server (left) and when a license for the CLC Server is present but is not valid for the version being run (right).
Figure 2.8: The web client login page for a single server or master node when a valid license for the CLC Server is present.
Subsections